Pampering. Bad attitude.
As a couple who stayed in a lot of good B&Bs. B&B at a high level. Clean, pleasant, and well-kept. (some furniture in the lodge and in the pool area needs painting) but by and large in terms of facilitation and atmosphere it is perfect. If the service was high-minded, respectful and kind, they would get 100 stars. And that's how it started. We closed the Provence for one night, and already at the entrance it was obvious that we simply did not come well to the owner of the bed and breakfast, we asked if we could see the second suite that was available, (even though we did not want it but simply to recommend it to others and also just out of curiosity, yes it is allowed.) The answer was, and what is it May? And she didn't agree. In the morning there is a knock on the door, you open it, exchange good morning and she says the meal is out. I may sound petty, but a customer expects a slight interest, beyond a technical good morning, (how are you? do you need something, a smile, etc.) departure agreed at 11 o'clock. (when everywhere you don't leave on the minute) And at 11:25, after we arranged the room in an unusual way, he receives a phone call. Do you know my maid has been waiting outside for half an hour? in a scolding tone. apologizes and leaves. While driving, my wife calls to say thank you very much and that we had a great time, only if the service can be improved it would be very helpful, the response was. service?? You have no way of land!!! We tried to find out why, and the response was that we were late leaving, and that we were trying to delay because we entered the pool at 10:30 (we entered for 15 minutes) and to our question how does she know the answer is that she saw the cameras, we asked why she was watching them, and she answered for your privacy that I will not have to come physically. Something that will not be done, surely there is no concern for privacy here. (When this may not be legal). We are not people looking to complain, on the contrary, but the feeling is disrespect to the ultra-Orthodox/, payment through the teachers' organization which is cheaper/taking one night is worth less. Or just a less successful day. In conclusion. The place is romantic and worth it, but when you pay for a B&B it's not cheap at all. A different level of service is expected.
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