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Hapisga team
A very pleasant and large place, fully equipped, the pool is huge, heated and fun, the rooms are beautiful, well-arranged and of a high standard. And the dining room is very beautiful and spacious with all the necessary equipment, we had hotplates and refrigerators.
There are plenty of towels and soaps.
One of the nicest, clean and organized places we've been to.
However, we felt some notable shortcomings that are important for you to know
We arrived at the place for the wedding ceremony when the owner of the place assured us that more than 50 people could be accommodated in the place, in reality we were less than this number and it was very crowded in the rooms, the owner of the place was a nice person but he was rigid with us and did not come to meet us, sometimes he behaved impolitely and impatiently towards us.
You can enter the pool until 19.00 in the evening, keep in mind that from this time the pool is closed.
The jacuzzi and the entire spa complex at an additional cost!! There are no jacuzzis in the yard. Except for one jacuzzi which is in a private suite. And also the rangers in the complex are not included in the price.
The owner of the place assured us that the pool is locked and children cannot open it, in fact there is a door but it is not locked, it is difficult to open the door but a child who has strength and enough will can open it.
There are two rooms without air conditioning! It was very hot. And in one room the air conditioner was broken, we did not receive compensation for that.
When Shabbat ends, the rooms have to be vacated by 10 o'clock, Shabbat left close to nine, at ten we left the rooms and gathered all the equipment in the entrance hall to organize the vehicles, the owner of the place arrived at 10:50 p.m. angry that we hadn't left the complex yet.
One of the main things we felt was a lack of privacy, the owner of the place and his family walk around the complex during the day even during the hours when we asked to have privacy in the pool, he did not respect our requests and walked around the area. And the doors of the rooms face the glass pool and there is a transparent curtain on the door, which does not give a sense of privacy in the room. And there are no keys in some of the toilets and showers! When in some rooms it is a shared bathroom.
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