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Editor's note: The B&B owners' response is given at the bottom of this message
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Guest opinions:
We read about the place on your website and arrived in the middle of the week. The suite looks impressive, indeed inside a farm as described. But the noise from Route 1 is strong when sitting outside and penetrates through the windows in the early morning hours. Events hosted at the farm caused stray boys to pass by our balcony (the signage should be improved). The maintenance deserves improvement - (burnt out light bulbs, doors that need paint) and the cleanliness is reasonable but not above that. This is disappointing because the accommodation here is expensive - NIS 1050 per night.
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The hosts response:
Thank you Tammy for taking the time to write and thank you for the constructive review.
At Tor Sinai we invest and do everything so that the guests experience is complete and enjoyable and for the most part we succeed.
We are sorry that you were personally disappointed.
The construction of the B&Bs in Tor Sinai was designed as a green construction with thick walls that insulate against sound and the weather. Therefore it is surprising that the sound entered the room. As with any claim or streamlining suggestions, we will thoroughly examine this claim as well.
Tor Sinai hosts different types of population, different backgrounds, different religions, different ages and different needs. This heterogeneity creates part of the charm of the place, as do the various plants that grow here: the vine that climbs the passion fruit, the almond that supports and nourishes them, they all live in harmony and even support each other. We ask the person visiting us to learn from the lovely nature and indeed it happens.
On the particular day of your stay, curious boys did come in and stray from the marked paths towards your balcony.
As soon as this became clear, those responsible for the boys intervened and stopped it.
I received your comments about the maintenance. In the coming days we are carrying out regular maintenance work, so I am convinced that the defects will be corrected on the next visit.
The price is determined according to costs and demand, and yet I hope that I have personally managed to settle the difference between the cost and your disappointment, in the sincere hope that you will come out of your stay at our farm happy.
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