When the order is confirmed, a 10% charge will be made to verify the validity of the credit card
(You can give the details of K.A. by phone)
Cancellation policy according to the Consumer Protection Law 1981:
If the date of placing the order is more than less than 7 working days from the date of service, cancellation fees will be as follows:
Cancellation up to seven working days before the date of the vacation, the booker will be charged a 10% cancellation fee of the order.
Up to 72 hours before the date of providing the service, the orderer will be charged 80% of the value of the order.
Cancellation of the reservation less than 72 hours before the date of arrival will be charged the amount equal to 90% of the reservation value.
Failure to arrive at all and/or non-arrival at all will charge the orderer 100% of the order value
The Consumer Protection Law states that in the case of an order that takes more than 7 working days, the customer can cancel the transaction within 14 days, provided that there are 7 working days left to the date of the service, and the maximum that will be charged is a 100 NIS cancellation fee. will be according to what is detailed in the disclosure form.
If one of the guests is confirmed for Corona, the customer is asked to send the host a confirmation from the Ministry of Health with the guest's details including the ID number. And so the vacation can be postponed to another date.
